Payment terms

Prices and quotes

Our indicative prices are listed on the Prices page. Before any treatment, you receive a written quote, which your dentist explains to you. Treatment starts once you have accepted the quote.

Consultations

Consultations are paid at the practice, by bank card.

Cancelled appointments

Please let us know at least 24 hours in advance. Otherwise, the missed appointment is charged.

Paying for treatment

Two options, to be agreed with the practice:

• At the practice. A 30% deposit when treatment starts, then the balance as set out in your quote.
• In instalments, with HeyLight. For amounts from 300.- to 15’000.-, over 3, 4, 6, 10, 12 or 24 months, with no interest or fees for you, subject to HeyLight's approval. A deposit is optional: with a 30% deposit when treatment starts, you can also spread the rest over 36 months. The payment plan is agreed directly between you and HeyLight AG, under its terms. Details are on the Payment plans page.

Insurance

In Switzerland, adult dental care is generally not covered by basic health insurance (LAMal). Your quote lets you ask your supplementary insurance, before treatment, whether it will contribute to the cost.

Any questions?

For any question about a quote or an invoice: info@dentalgeneva.ch or +41 22 732 50 00. How we handle your data is described in our privacy policy.